iPhone 3G + Canada = mixed

It’s been a couple weeks since the new iPhone 3G has arrived worldwide. I for one was excited, hell, I stood outside for a few hours before the store opened (with my Project Manager no less!) to wait.

I would say the wait was worth it, not having to use a patched firmware every time a new version came out is a definite plus. Sure, there is still issues with official application stability on 2.0, MobileMe is sometime sketchy (I’ve had pretty good luck since launch, colleagues not so much). and bugs in the firmware itself where kind of downers.

All is not rosy in the land of iPhone in Canada, and from the reading and conversations I’ve had, I’m not alone. Many on Rogers and Fido have probably experienced this when using Safari or other apps that use the data network:

Right when the phone launched, everything was gravy, pages loaded fast (far faster than when I was on Edge on my old phone), and everything was awesome in the land of iPhone. After a week or so, I started to get “kCFErrorDomainCFNetwork error 302″ every so often, I ignored it as I see that happen in Safari when I’m browsing on Macs. Just refresh once or twice and it will usually load the page.

It started to happen more often, so I decided to do some Googling. Lo and behold, stuff popped up on Howard Forums, a gigantic cellular enthusiasts site. Others have reported the same problem, and Rogers support has tried to  give solutions.

Doing some further experimenting, I’m pretty sure it’s not the phone that’s the problem. Every other person that I work with in Calgary that I’ve talked to so far is experiencing the same issue. Add to that I did some tests throughout the day, around 5:30AM MST on the way to work, no problems. Pages load up snappy, no issues with timeouts. Midday and on the way home, it pop’s up one in every two tries to request a page. This leads me to believe it’s a traffic congestion issue on Roger’s end of things. 

Fingers crossed this gets fixed soon, if it is indeed an issue of network congestion, it’s pretty obvious that it should have been addressed 

In any case I’ll do more Googling to see what I can find, just logging my progress.

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3 Responses to “iPhone 3G + Canada = mixed”

  1. Jay says:

    I get the same error message as well. I updated my firmware last nite… man that took forever…. Hoping this will stop. My internet has been really slow as well and I have been bouncing back and forth from Edge to 3G on a moments notice in the exact same spot… weird.

  2. Ian says:

    I have been putting off getting an iPhone, but hearing this makes me want to put it off even longer. I actually just go this exact message while trying the demo phone at a Rogers store here in Toronto. First page loaded up lightning fast and then bang, I couldn’t get any more pages to load. The whole reason I want an iPhone is for mobile browsing, and for the atrocious prices we pay our 3G connectivity should be rock solid.

  3. Mouse says:

    I have never had such a horrible customer service experience that I have had with Fido in the last two months since I got my I*Phone. I travel to the states often and 4 out of 5 times I have problems with my voicemail. My phone is off and it does not go to my voicemail, it just rings then a prompt “your call cannot be completed as dialed” comes on. Then when I am home in B.C I have the same voicemail problems, texts coming late from sender and not coming though at all, and then all the dropped calls.
    I rely on this line for my small business and when I can’t get messages from new and existing clients it hurts my bottom line.
    I have spent hours on the phone with Fido; they first sent me to the Apple Store to make sure it was not “the device”. After finding out that the device is not the issue I called Fido and got treated like a piece of sh!t. They gave me a $25 credit for my time of going to the Apple store, (that covers gas barely) I was charged for services that I didn’t use. They charged me for calls made from the U.S. from my phone 2 my phone when my phone was off (total $54) This is just the beginning of it.
    Fido sucks.

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